Diebold Selects DEX Reverse Logistics Software

Diebold, the security systems and services firm has announced that it will implement the DEX Systems Reverse Logistics software for their Canton, Ohio facility. The returns software will be used for the Global Service Logistics operation to facilitate the repair operation. The software will increase visibility, control and efficiencies throughout their reverse logistics operation.

The DEX software is easy to use front-end extension to the Oracle E-Business Suite, specifically designed for managing RMA returns and processes. The software includes a customizable, color-coded process flow management dashboard that notifies staff to impending problems in the reverse logistics process. In addition, the DEX Returns product supports the return of items for a variety of reasons, including repair, testing and recertification.


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